Visit one of our retail or agent locations.
We're Here to Help!
Call Customer Care
- Dial 611 from your Cellcom phone
- Toll-free: 800-236-0055
- Local: 920-339-4000
Hours:
- Mon. - Fri.: 8am - 8pm
- Sat. - Sun.: 8am - 5pm
Chat
Access chat with the icon in the lower right corner. If you experience a wait time of more than five minutes when opening a new chat session, please refresh your internet browser and initiate a new chat session.
Hours:
- Mon. - Fri.: 8am - 8pm
- Sat. - Sun.: 8am - 5pm
Schedule an Appointment
Schedule an Appointment
For your ease and convenience, schedule an appointment at your local Cellcom location.
Visit our FAQs for answers to common questions. Can't find the answer to your question online? Call, chat, or visit one of our locations. Please note that account specific questions cannot be addressed via email.